Working With Us
This guide explains our engagement process, communication practices, and what you can expect when working with Llull Systems.
Our Approach
Section titled “Our Approach”We believe in partnership over vendor relationships. When you work with us, you get:
- A dedicated team invested in your success
- Transparent communication and progress updates
- Flexible engagement models that adapt to your needs
- Knowledge transfer so your team grows alongside the project
Engagement Phases
Section titled “Engagement Phases”Every project follows our proven four-phase approach:
1. Entry (2-4 weeks)
Section titled “1. Entry (2-4 weeks)”We start by understanding your business deeply through:
- Stakeholder interviews
- Process mapping workshops
- Data and systems analysis
- Opportunity identification
Deliverables: Business assessment report, opportunity map, prioritized roadmap
2. Design (4-8 weeks)
Section titled “2. Design (4-8 weeks)”With clarity on your current state and goals, we design solutions:
- Future state process design
- System architecture planning
- Technical specifications
- Change management strategy
Deliverables: Solution architecture, implementation plan, risk assessment
3. Implementation (8-16 weeks)
Section titled “3. Implementation (8-16 weeks)”We bring designs to life through iterative development:
- Agile sprints with regular demos
- Continuous integration and deployment
- User training and documentation
- Phased rollout
Deliverables: Working software, automated processes, trained team
4. Retainer (Ongoing)
Section titled “4. Retainer (Ongoing)”We stay engaged to ensure lasting success:
- Priority support and maintenance
- Continuous improvement initiatives
- Quarterly business reviews
- Strategic advisory
Communication
Section titled “Communication”Regular Updates
Section titled “Regular Updates”- Weekly: Progress reports and upcoming priorities
- Bi-weekly: Sprint demos and feedback sessions
- Monthly: Strategic alignment check-ins
- Quarterly: Business reviews and roadmap planning
Tools We Use
Section titled “Tools We Use”- Project Management: Linear, Notion, or your preferred tool
- Communication: Slack, Teams, or email
- Documentation: This docs site, plus project-specific wikis
- Code: GitHub with full transparency
Getting Started
Section titled “Getting Started”Ready to begin? Here’s the typical process:
- Discovery Call - 30-minute conversation about your challenges
- Proposal - Custom proposal based on your needs
- Kickoff - Entry phase begins with stakeholder alignment
- Ongoing - Regular communication throughout the engagement
Schedule a discovery call to get started.